Diligent may change this policy from time to time by updating this page. You can check this page as often as you like to ensure that you are happy with any changes; however, we will always do our best to keep you updated and ensure you know your data is safe and used only to give you the best experience with us.
What we collect
When you subscribe using our website footer, pop-up or by downloading our content, we collect your first name, surname and email address. When you contact us via our website contact form we collect your first name, last name, email address, Company name, phone number and location. We also take details of the project or query you have for us, which includes a link to the current website (if relevant), budget and deadline. You will not be added to our subscriber list when you reach out via our contact form.
What we do with the information we gather
We use this information to send you our newsletter when you subscribe. This is also used to understand your needs and provide you with a better service. We may occasionally send promotional emails about new services, what we’re doing, or other information, which we think you may find interesting using the email address that you have provided.
When you contact us using the contact form we use these details to get in touch with you to discuss any queries or projects you have asked us about. This information allows us to get in touch with you either on the phone or through email using the details provided. We use any project details you have given us to best advise you on how we can help.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual; they allow us to get to know customers better. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used to help us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Don’t worry, a cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Information on deleting or controlling cookies is available at www.AboutCookies.org. Just so you know, by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our site.
Links to other websites
Sometimes our website or newsletter may contain links to other websites of interest. However, you should note that we do not have any control over that other website and cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information that we hold about you at any time, we will make readily available information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification. If there is anything else you would like to know about how information about you might be processed using this site, please get in touch.